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10 Effective Negotiation Skills from the Masters


Negotiation is discussion intended to reach an agreement, aiming for mutual benefit, while trying to avoid argument or dispute. Effective negotiation skills can show that you mean business and help you to close a good deal. Here’s how to get what you want in the right way:

1. Prepare

Know what you want, know what you’re going to say and get your facts straight. Think about how the party you’re negotiating with will view and react to what you’re saying. Set a timescale for when you want to have reached an agreement, this can be helpful in preventing a negotiation from dragging on.

2. Aim High

The underlying psychology of negotiation is based on the idea of ‘split-the-difference’. Go in high, but not laughably so. Your opening offer sets the other party’s minimum expectation and gives you the opportunity to position your best possible outcome.

3. Don’t Shout

Negotiation is about a discussion, not bullying or shouting down the other person. Be sure you keep your cool and are respectful throughout the process.[The reasons you should avoid these negative words]

4. Clarify

It’s important to clarify where each party stands on the matter at hand to prevent misunderstandings. What are their goals, interests and perspectives?

5. Be Reasonable

If you’re being unfair or greedy, you’ll never reach an agreement. If you come across this way, people may be unwilling to negotiate with you in the future.

6. Know When to Stop

If it’s going well stop while your ahead so as not to risk seeming too grabby, and if it isn’t don’t waste time and effort on a negotiation when you know you’re not going to get anywhere

7. Be Subtle

Don’t go into the negotiation like a bull in a china shop, be subtle in the way that you proceed; they need to know what you want but you don’t always have to divulge your motivations and why you want it.

8. Don’t Sever Relationships

The point of negotiation is to try to reach agreements without causing future barriers to communications. You need to be able to maintain communication for the future and not break down bridges. To build work based relationships visit Video Moods for some bite sized actionable advice from the experts.

9. Compromise

Be prepared not to get everything you want. Negotiation is also about compromise and involves give and take.

10. Implement a Course of Action

After negotiation, begin a course of action on what you have agreed. Seize the moment, carry through the decision and move forwards.

In successful negotiation, both sides need to feel they have gained something and that there is an acceptable outcome. The three important factors in negotiation are attitude, knowledge and interpersonal skills. You might need to negotiate at work or in your personal life but these skills are transferable and can aid negotiation whatever the situation. To improve on your negotiation and other communication skills then book in with one of our expert life and business coaches here.


This article was contributed by Pink Moods.

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